Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.5
Location
8.3
Service
6.5
Dining
6.5
Guest reviews
7.0/10
based on 5 reviews
4/5
based on 682 reviews
8.3
8.3/10 based on 1679 reviews
#20 of 30 hotels in Playa de Muro based on Tripadvisor
James
United States,
May
2024
8.0/10
My stay at the hotel was incredible. The rooms were beautiful, very spacious, and extremely clean, exactly as shown in the pictures. However, my room on the first floor at the rear of the building had no sea view and overlooked the kitchen area. The service was lovely, with some minor issues, and the location was amazing for beach lovers. The dining experience had its ups and downs, and the facilities were impressive.
Rooms
9.0
The rooms were beautiful, very spacious, and extremely clean.
Service
7.0
The service was pretty casual but overall lovely.
Location
8.0
The location was very nice on the beautiful beach, with amazing hotel grounds and direct access to the golden sands. Close to shops and restaurants if you want to explore further.
Dining
7.0
The dining experience had its highs with excellent options, but also lows with some disappointing aspects.
Facilities
9.0
The facilities were impressive and met my expectations.
Simon
United Kingdom,
November
2023
6.6/10
I had a great time at the hotel, with clean and spacious rooms overlooking the pool. While the noise from adjacent rooms was a bit bothersome due to thin walls, the family-friendly ambiance was nice. Service was a bit lacking as it seemed rushed and not very welcoming. The location, right on the beautiful beach, was perfect for relaxation, but being surrounded by souvenir shops could be overwhelming. The dining options were varied, but the lack of a view was a downside. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms were clean, spacious, and nicely decorated, overlooking the pool.
Service
5.0
The service felt a bit rushed and not very welcoming.
Location
8.0
The location right on the beautiful beach was amazing, but surrounded by many tacky souvenir shops.
Dining
7.0
The dining experience offered good variety but lacked a view of the sea or exterior.
Facilities
6.0
The hotel facilities were decent, with amenities like car hire and laundry available.
Jane
United Kingdom,
July
2023
6.6/10
My stay at the hotel was mixed. The rooms, while clean and comfortable, had some issues like thin walls that made it noisy. The service was a bit of a rollercoaster with some excellent aspects like the private beach area but also encounters with rude staff. The location was lovely, right near the beach with convenient access to amenities, yet the dining experience was hit or miss with limited options. Overall, it had its ups and downs.
Rooms
7.0
The rooms were clean and comfortable, but the thin walls caused noise disturbances.
Service
6.0
The service had some highs like the private beach area but had its lows with rude staff encounters.
Location
8.0
The hotel's location near the beach and amenities was convenient and lovely.
Dining
5.0
The dining experience had its ups and downs with limited options.
Facilities
7.0
The facilities were adequate, providing a mix of experiences.
Ben
United Kingdom,
June
2023
7.6/10
My stay at the hotel was a mixed experience. While the pool activities and night events were fun, the rooms looked a bit tired and small. The lack of clean products like shower gel and infrequent bed linen changes were disappointing. However, the rooms were extremely clean.
Rooms
7.0
The rooms felt tired and small, needing renovation and better mattresses. However, they were exceptionally clean.
Service
8.0
The majority of the restaurant staff were friendly and welcoming, making my stay enjoyable.
Location
9.0
The hotel's location was fantastic, right next to the beach and near all amenities, making it ideal for families.
Dining
7.0
The dining options were good but became repetitive over time. However, the variety and daily options were appreciated.
Facilities
7.0
The facilities were adequate, but improvements could enhance the overall experience.